# Adjusting recovery settings

{% hint style="warning" %}
Reminder: to be considered recovered, a product must be recoverable **and** the recovery facilities must be available.
{% endhint %}

<figure><img src="/files/spVI5LFO23OtUZINQDFe" alt=""><figcaption><p>Criteria for a product to be considered recovered.</p></figcaption></figure>

The tutorial below explains how to adjust these two settings.

{% stepper %}
{% step %}

### Specify whether your product is optimized for recycling

This can be done when [creating a new product](/using-the-tool/customization/how-to-customize/create-a-new-product.md) or [editing an existing one](/using-the-tool/customization/how-to-customize/edit-an-existing-product.md).
{% endstep %}

{% step %}

### Specify access to recovery infrastructure

To customize recovery infrastructure access, toggle *Custom Composting and Recycling* when comparing products or scoring a portfolio.

Now, choose the recovery options for the relevant products. Note that only certain materials are eligible for composting and recycling.&#x20;
{% endstep %}
{% endstepper %}

***

## Example

The availability of composting and recycling infrastructure can drastically change a product's overall score, as seen in the example below.

"Trashtown" offers no recovery infrastructure, while "[Ecoville](/misc/glossary.md#ecoville)" has all the options. The score won't change for reusable products.&#x20;

<figure><img src="/files/xB0YMHbmctF1xw0VNoIy" alt=""><figcaption><p>Example scores for various cups based on different recovery infrastructure availabilities. "Trashtown" represents poor infrastructure, while "Ecoville" has all the options.</p></figcaption></figure>


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