# Product characteristics

The UP Scorecard has various built-in products. However, if you cannot find the product you are looking for, there is an option to create a new product.

Creating a new product starts with providing two basic pieces of information:

* Is the product a reusable item or a single-use item? If you have a reusable item, you will need to provide information on the reuse system in later sections.
* What is the total volume (or area) provided by the product? The capacity (volume or area) of a product is important to defining the [functional unit](https://help.upscorecard.org/methodology/up-scorecard-methodology#functional-unit-and-boundaries) in the tool.